Go to “Widget Customization” section --> Option 15
The default setting is “On”, as seen below
You would only receive the notification if you’re logged in to your Apartment Ocean account and you are in the “Messages” section of your dashboard
If you don’t want to receive a sound notification for every new message, simply turn off the switch (if the switch is white, then the sound notification is off)
After your made the change, please click on the “Save” button on the bottom of the page to save this change