Go to “Widget Customization” section --> Option 13
You have an option to completely turn off the chatbot (in this case, Apartment Ocean would serve as a live-chat platform)
The default setting is of course “On”, as seen below
If you’d like to turn the chatbot off and use Apartment Ocean as a live-chat platform, simply click on the “Use Chatbot” button (if the button is white, the chatbot is turned off)
After you made the change, please click on the “Save” button on the bottom of the page to save the change
