Changing a greeting message on the chatbot

• Log in to your Apartment Ocean dashboard
• Go to “Widget Customization” section --> Option 1
• This is a message that users will see as soon as the chatbot starts
• Default message is “Hi [username], This is Mary with Apartment Ocean. How are you?”, as seen below

• To change the message, start typing in the “greeting message” field
• After you are done changing the greeting message, click the “Save” button on the bottom of page to save the change.